Privacy Policy

Biobe, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, place a preorder, purchase our products, or submit voluntary feedback.

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What We Collect

• Contact Information
  We collect your name, email address, shipping address, and phone number (if provided) when you place an order, submit a form, or sign up for updates.

• Purchase & Preorder Information
  We collect details about your orders and preorders, including product selections, transaction details, and any relevant preferences.

• Feedback Submissions
  If you submit a form related to our flashcards or tools (e.g., via a QR code), we may collect:

  • Details about how you used a card or strategy

  • Your experience or observations

  • Optional contact info if you’d like a copy of your input or to be notified of future features

• Site Usage Data
  We may collect your IP address, browser type, pages visited, and referring URLs through cookies or third-party analytics tools (e.g., Google Analytics).

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How We Use Your Information

We may use your information to:

• Process and fulfill orders and preorders

• Provide customer support and respond to inquiries

• Communicate order status and shipping updates

• Improve our website and product experience

• Analyze anonymized usage patterns to support product development and research

• Send product announcements or promotional emails (only with your consent)

• Email a copy of your feedback or notify you of digital platform updates (if requested)

 

Feedback & Research Use

If you provide voluntary feedback (e.g., on flashcard use or strategy effectiveness), we may use that information in anonymized or aggregated form for:

• Product development

• Informing future features

• Research and evaluation

You may opt out of having your feedback included in research or development by noting this in your form submission or emailing us at info@biobe.org.

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Third-Party Sharing

We do not sell your personal data. However, we may share necessary information with trusted service providers to help us operate our website and fulfill your orders. This may include:

• Payment processors (e.g., Stripe)

• Shipping and logistics providers

• Website hosting and analytics platforms (e.g., Wix, Google Analytics)

These providers only access the information necessary to perform their services and are not permitted to use it for other purposes.

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Cookies and Tracking Technologies

We use cookies and similar technologies to understand how visitors interact with our website and improve your browsing experience. You can adjust your browser settings to manage cookie preferences.

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Data Security

We implement reasonable physical, electronic, and organizational safeguards to protect your personal information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

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Your Rights

You have the right to:

• Access the personal data we hold about you.

• Correct or update your information.

• Request deletion of your data, subject to any legal obligations we may have.

To exercise any of these rights, please contact us at info@biobe.org.

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Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected such information, we will take steps to delete it promptly.

 

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with the updated effective date. Continued use of our site means you accept the changes.